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Staff

Cross Roads House staff members provide safe shelter, nutritious meals, caring support, and programs and services for the homeless individuals and families who seek our assistance.
Will_Arvelo View Bio
Wildolfo (Will) Arvelo
Executive Director
Will_Arvelo
Wildolfo (Will) Arvelo
Executive Director

Will joined Cross Roads House in September 2021. Will brings more than 30 years of experience working in the public sector where he developed skills in the areas of marketing, outreach and relationship building, strategic and budget planning, staff development, and fundraising. Will served as Director of the Division of Economic Development for New Hampshire, where he focused on economic development issues including business and workforce development, as well as developing a state-wide strategic plan.

Most recently, Will has focused on working with businesses owned by people of color and on creating pathways for getting resources to underserved communities as well as diversity, equity and inclusion activities. Prior to his position with the State, Will served as President of Great Bay Community College from 2007-2017. Will also serves on several Boards throughout New Hampshire including the NHSPCA, the Business Alliance for People of Color (BAPOC-NH), NH Learning Initiative (NHLI), National Center for Competency-Based Learning (NCCBL), and NH Coalition for Business and Education (NHCBE).

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Christine Stover
Chief Operating Officer
Untitled design (21)
Christine Stover
Chief Operating Officer
Sandy_Beaudry View Bio
Sandra Beaudry
Program Director
Sandy_Beaudry
Sandra Beaudry
Program Director

Sandy is the Program Director of Cross Roads House, where her primary responsibility is enhancement of programming to support residents’ physical and emotional well-being, self-sufficiency, and successful movement to permanent housing. To accomplish this she supervises the shelter and community-based social work team, works to establish interagency partnerships, identifies and addresses direct and clinical service staff training needs, and assists with obtaining new and diverse funding from government and other sources.

Joanne_Muckenhoupt_web View Bio
Joanne Muckenhoupt
Director of Development
Joanne_Muckenhoupt_web
Joanne Muckenhoupt
Director of Development
Michelle View Bio
Michelle Smith
Shelter Director
Michelle
Michelle Smith
Shelter Director
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Stephen Hussey
Facilities Manager
Stephen_Hussey
Stephen Hussey
Facilities Manager

Steve is responsible for all operations of the Cross Roads House buildings and grounds. Steve knows the importance of a healthy, safe, and secure building. Whether it is operations, administration, or housing, it is all about the people inside. They are the number one priority.

Michael_Jacobs View Bio
Michael Jacobs
Kitchen Coordinator
Michael_Jacobs
Michael Jacobs
Kitchen Coordinator

With more than 20 years of experience in all facets of the food service industry, Michael came to Cross Roads House in 2014 with a wealth of knowledge that helped us make better use of donated food, our committed volunteers' time, and even offer residents more meal options each day. Coming from the demanding life of cooking in busy restaurant kitchens in our nation's capital, Michael, his wife, and young son all appreciate the more family-friendly "nine to five" schedule of working full time as the Kitchen Coordinator at Cross Roads House.

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Cross Roads House relies heavily on the generosity of donors. Find out how you can contribute to support shelter operations.
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The success at Cross Roads House would not be possible without the help of volunteers. Find out how you can help our residents through volunteering.
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